Services We Provide

Request for Equipment.
Request for Services.
IT Equipment Incident Report.
IT Equipment Installation.
New Application request.
Large Auditorium Request.
Salud Access Grant Request.
Room Booking Form.

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About Us

We are a group of diligent professionals work together in COD-IT, to provide the best support and services to facilitates the faculties, student, staff and patient, in order to meet College of Dentistry & University mission.

  • Provide high quality E-Services

  • Help Desk Support

  • Email & Internet Support

  • Training Support

  • Student Information System

We Made IT!

Check Out Our AMAZING Achievements!


Questions & Answers you might find beneficial.

Q1: What is Blackboard?

Ans: Blackboard is a Web-based course-management system designed to allow students and faculty to participate in classes delivered online or use online materials and activities to complement face-to-face teaching.

Q2: How do I access Blackboard?

Ans: You can access Blackboard thru the Link:

Or Thru the COD Website: under E-Services in the menu (after login).

Q3: How do I log in to Blackboard?

Ans: Everyone needs the same three pieces of information to gain access to Blackboard:

Q4: I forgot my password. How do I reset it?

Ans: On the login page, select Forgot Your Password? Or Forgot Password?
It will redirect you to the KSAU Password Reset & Unlock System
You can reset your password, Unlock or change your KSAU password

Q4: Can I download lecture materials from blackboard like video and files?

Ans: By COD policy downloading of this materials are prohibit.

Q5: How do I access the courses that I am registered for?

Ans: After logging in to Blackboard, you will “land” on the My Institution tab; you will see your courses listed under the My Courses tab on the right hand side of the page.

Q6: Can I access my Blackboard at home?

Ans: Yes, access of blackboard can be done anywhere as long as there is an internet connection.

Q7: Can I use mobile device in accessing Blackboard?

Ans: Yes, you can go to under E-Services in the menu (after login) to access Blackboard.

Q8: Whom should I contact for further help?

Ans: COD IT Helpdesk:

Ext: 95742 / 95772

Q1: What is Mediasite?

Ans: Mediasite is the system of recording and archiving the content of a lecture, conference, or seminar. It is a combination of hardware and software components that helps to record the sessions.

Q2: Who is currently using Mediasite?

Ans: Only, Colleges of Dentistry using the Mediasite in KSAU-HS. It is using Mediasite to record all the lectures and made available through blackboard.

Q3: How can I access the Mediasite portal?

Ans: Open Mediasite link from College of Dentistry (http://localhost) website under E-Services (after login) to access Mediasite portal. User must have an access on Mediasite.

Q4: Who are currently viewing the Mediasite recorded lecture in COD?

Ans: Students and faculties are accessing the Mediasite lecture through blackboard.

Q5: I can’t access recorded videos from my PC / laptop. What can I do?

Ans: Mediasite supports latest version of IE or Firefox. Other browsers will not work. You need to install Microsoft Silverlight to use Mediasite.

Q6: How do I record any video apart from lecture and I can share it with my students?

Ans: Mediasite recorder is installed in COD classrooms. User must request to COD IT to setup a Mediasite recording for video and make available for students through Blackboard.

Q7: Whom should I contact for further help?

Ans: COD IT:

Ext: 95742 / 95772

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