Welcome To Information Technology Department

Services We Provide

Request for Equipment.
Request for Services.
IT Equipment Incident Report.
IT Equipment Installation.
New Application request.
Large Auditorium Request.
Salud Access Grant Request.
Room Booking Form.
Internship Management System

About Us

We are a group of diligent professionals work together in COD-IT, to provide the best support and services to facilitates the faculties, student, staff and patient, in order to meet College of Dentistry & University mission.

  • Provide high quality E-Services

  • Help Desk Support

  • Email & Internet Support

  • Training Support

  • Student Information System

We Made IT!

Check Out Our AMAZING Achievements!

FAQs

Questions & Answers you might find beneficial.

Q1: What is Blackboard?

Ans: Blackboard is a Web-based course-management system designed to allow students and faculty to participate in classes delivered online or use online materials and activities to complement face-to-face teaching.

Q2: How do I access Blackboard?

Ans: You can access Blackboard thru the Link: https://lms.ksau-hs.edu.sa/

Or Thru the COD Website: http://localhost/ under E-Services in the menu (after login).

Q3: How do I log in to Blackboard?

Ans: Everyone needs the same three pieces of information to gain access to Blackboard:

Q4: I forgot my password. How do I reset it?

Ans: On the login page, select Forgot Your Password? Or Forgot Password?
It will redirect you to the KSAU Password Reset & Unlock System
You can reset your password, Unlock or change your KSAU password

Q4: Can I download lecture materials from blackboard like video and files?

Ans: By COD policy downloading of this materials are prohibit.

Q5: How do I access the courses that I am registered for?

Ans: After logging in to Blackboard, you will “land” on the My Institution tab; you will see your courses listed under the My Courses tab on the right hand side of the page.

Q6: Can I access my Blackboard at home?

Ans: Yes, access of blackboard can be done anywhere as long as there is an internet connection.

Q7: Can I use mobile device in accessing Blackboard?

Ans: Yes, you can go to http://localhost/ under E-Services in the menu (after login) to access Blackboard.

Q8: Whom should I contact for further help?

Ans: COD IT Helpdesk:

Email: cod-help@ksau-hs.edu.sa
Ext: 95742 / 95772

Q1: What is Mediasite?

Ans: Mediasite is the system of recording and archiving the content of a lecture, conference, or seminar. It is a combination of hardware and software components that helps to record the sessions.

Q2: Who is currently using Mediasite?

Ans: Only, Colleges of Dentistry using the Mediasite in KSAU-HS. It is using Mediasite to record all the lectures and made available through blackboard.

Q3: How can I access the Mediasite portal?

Ans: Open Mediasite link from College of Dentistry (http://localhost) website under E-Services (after login) to access Mediasite portal. User must have an access on Mediasite.

Q4: Who are currently viewing the Mediasite recorded lecture in COD?

Ans: Students and faculties are accessing the Mediasite lecture through blackboard.

Q5: I can’t access recorded videos from my PC / laptop. What can I do?

Ans: Mediasite supports latest version of IE or Firefox. Other browsers will not work. You need to install Microsoft Silverlight to use Mediasite.

Q6: How do I record any video apart from lecture and I can share it with my students?

Ans: Mediasite recorder is installed in COD classrooms. User must request to COD IT to setup a Mediasite recording for video and make available for students through Blackboard.

Q7: Whom should I contact for further help?

Ans: COD IT:

Email: cod-help@ksau-hs.edu.sa
Ext: 95742 / 95772

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