King Saud Bin Abdulaziz University for Health Sciences
College of Dentistry

PATIENTS EXPERIENCE SURVEY IN COD

The appointment and patient’s services

The duration between your request of booking an appointment and visiting the dentist.
The professionalism and helpfulness of the receptionist.

Dentist behavior

Explanation of your treatment options and clarifying their advantages and disadvantages.
Your trust in your dentist.
Overall dentist’s care for you during providing the service.

Facilities

The capacity of the waiting area.
The cleanliness of waiting area.
Availability of educational materials (awareness and health educational instructions) in the waiting area.
The cleanliness of the clinic.

Overall evaluation

Overall evaluation of your dentist’s competency.
Overall evolution of the care provided in the clinics at the College of Dentistry.
max 500 words